Table of Content
The more information you provide about your business, the easier it will be for customers to find you online. I've spent about 2K in outdoor supplies, rock, grass, potting soil etc in the last couple of weeks. I was surprised to find out that the prices were much less than at the Home Depot across the street. Great customer service from a young lady named Jessica in the outdoor section each and every time I've gone in. Most of these chains including other Lowes are hard to find someone to help.

YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. This place is an absolute nightmare to deal with. Ordered an over the range microwave and install. Magically the day it is due to the store it is back ordered until the middle of Nov.
Acme Electric Company
His response blew me away "Welp I can put it in CTI I guess but no one will read it". At this point I simply got off of the phone for my sanity. I was super relieved thinking this was all over until today- I got a call confirming my microwave delivery and my install!!! So I call back and of course the person who called me has magically disappeared so I had to call back into a manager.
Apparently the workers there do not know anything about home improvement products because my representative had this annoyed, rude attitude the whole time. The representative then had to call the store to get permission to place the order! 30 minutes later I was finally done with the seemingly simple task of switching out one product for another. Apparently this created a whole bunch of questions because that afternoon I got a message from the corporate representative instructing me to call the store back with the answers. So I call back in to the store and this spurs another round of the hold game. Once I got kicked off again I called back into the store and demanded to speak to a manager- I was SO OVER IT!
Lowes Home Improvement Store in Hurst, TX
So you get stuck with the operator who proceeds to put you on hold for 30 minutes. The lovely thing about this is after 30 minutes it either hangs up or sends you to a busy signal. By this point the "installer" came to basically take a picture of my current microwave with his cell and say it was ok for me to have another one after spending $35. As he was walking out the door he tells me "make sure you text and stay on top of my boss so this gets done". So since I had paid for this already I decided I would change to a microwave that would be available sooner. The "helpful" web agents directed me to the corporate line.
Air conditioner replaced 2019.Garage door opener replaced 2019. Radiant barrier and extra insulation in attic helps with those utility bills. We apologize for the inconvenienceThe people search feature on Superpages.com is temporarily unavailable. You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company. Needs to review the security of your connection before proceeding.
Checking if the site connection is secure
He told me he would cancel it and proceeded to HANG UP ON ME! I asked for a confirmation and he mumbled something and HUNG UP! I will never ever shop here again and make sure that my friends and family are aware of this.

He response was to defend everything and basically blame me since there was a communication gap between online and the store. As I was turning around to head to the store he calls back to tell me he cancelled and continues with the Lowe's defense. At this point I was getting really mad since the blame was being put on me the customer! I asked him to please put in feedback since the process was ineffective.
Places Near Hurst, TX with Lowes Home Improvement Center
Lovely mature trees line the street of this popular Prestondale Estates home. Perfect location near TCC Northeast Campus, NRH Rec Center, Lowe's, Home Depot, plenty of grocery stores. This sweet home is in highly acclaimed Birdville ISD. A 3 bed and 2 bath with neutral paint, wood floors, white Kitchen cabinets and plenty of storage.
We shop there often and we like it above other stores. Worst calling experience I have had in a while. But don't worry because I called H.Depot 1st and they were just as bad.
No comments:
Post a Comment